What it does
Your front desk, minus the desk.
Everything below ships with every install. We build it, train it on your company, and keep tuning it after it goes live. You answer nothing you don’t want to.
Answers every call, 24/7
Picks up in two rings with your greeting, in a natural voice trained on your company. Nights, weekends, holidays, and the moment both office lines are busy.
Triage for shutdowns and entrapments
Emergency calls follow your procedure, not a script we invented. It captures the building, car, and situation, then transfers straight to your on-call technician and texts the details to your team.
Books the service visit
Connected to the calendar or dispatch flow you already use. It offers real open slots, books the job with building and unit details, and texts the caller a confirmation.
Knows your contract customers
Trained on your covered buildings. A contract customer is routed by your callback terms; a new building gets qualified and logged as a sales opportunity.
Missed-call text-back
If a caller ever does slip through, they get an instant text so the conversation starts with you instead of the next company on their list.
A transcript after every call
You get a text and email summary the moment each call ends: who called, which building, what they needed, and what the receptionist did about it.
Spam and robocall filtering
Solicitors and robots get screened out. Your phone rings for customers, not warranty scams.
A monthly scoreboard
Calls answered, jobs captured, after-hours saves. You see exactly what the receptionist caught that voicemail would have dropped.
After close, every lobby still has a working phone number. Yours should too.
62.2%
of calls to businesses go unanswered live. The receptionist exists to make that number yours to ignore.
411 Locals, 20241 in 3
business calls arrive before 9 AM, after 5 PM, or on a weekend. Coverage is the product.
Ainora, 202621x
more likely to qualify a lead when the response comes in 5 minutes instead of 30. Two rings beats both.
Harvard Business Review, 2011Built for elevator work
We speak hoistway.
This isn’t a generic answering bot with your logo on it. The receptionist knows the difference between a car down and an entrapment, asks for the building and unit before the caller thinks to offer it, and treats a property manager like the repeat customer they are.
The big OEMs run 24/7 call centers. That coverage is part of how they keep maintenance contracts. This is how an independent sounds just as covered, for about the cost of one recovered callout a month.
Every call
The receptionist is your front desk. It answers everything, and transfers to your people by your rules.
Overflow only
Your office keeps answering. The receptionist picks up whatever they can't get to before the third ring.
Nights and weekends
Business hours stay exactly as they are. After close, callers reach the receptionist instead of voicemail.
Three ways to run it. Your number never changes; you pick the coverage and can switch any time.
The demo is a phone number.
Call it, try to stump it, ask for a human. Then book a demo and we’ll build one around your company, so the next agent you hear answers with your name and books your work.