Terms & Conditions

Acceptance of these terms

By using brobha.com or any Brobha service, you agree to these Terms. If you are using the services on behalf of a business, you represent that you have authority to bind that business.

The service

Brobha provides AI voice receptionist services for businesses: answering calls, booking appointments, sending confirmations, and notifying business owners of new inquiries and urgent service requests. Paid engagements are governed by a signed service agreement or pilot agreement between Brobha and the client; where that agreement conflicts with these Terms, the signed agreement controls for that engagement.

Acceptable use

• Do not use the services to violate any law or the rights of others.
• Do not attempt to probe, disable, or disrupt the site or services.
• Do not misrepresent who you are or your authority to act for a business.

Intellectual property

The site, the Brobha name and marks, and the software behind our services belong to Brobha. Clients own their business information and their call data. Nothing in these Terms transfers ownership of either side's property.

SMS notifications

Brobha SMS Notifications is an optional text messaging program governed by the SMS Terms and the SMS section of our Privacy Policy. Enrollment requires a separate opt-in and is entirely voluntary: consent to receive text messages is not a condition of using brobha.com, purchasing any Brobha service, signing any agreement, or completing any transaction. Reply STOP to any message to unsubscribe; reply HELP for help. Opting out never affects your services or agreement.

Disclaimers

The site and services are provided as is and as available, without warranties of any kind, express or implied, including fitness for a particular purpose. Our services are software-based call answering and notification assistance. They are not a life-safety system, not an emergency dispatch service, and not a substitute for 911 or a business's own emergency response obligations.

Limitation of liability

To the maximum extent permitted by law, Brobha's total liability for any claim arising out of or relating to the site or services is capped at the amounts paid to Brobha for the service giving rise to the claim in the three months before the claim arose. Brobha is not liable for indirect, incidental, or consequential damages, including lost profits or lost business.

Indemnification

You agree to hold Brobha harmless from claims arising out of your own acts and omissions, your business operations, and your use of the services in violation of these Terms.

Governing law

These Terms are governed by the laws of the State of Texas, without regard to conflict of law rules. Any dispute will be brought in the state or federal courts located in Texas.

Changes to these terms

If we make material changes, we will update this page and the effective date above. Continued use of the site or services after a change means you accept the updated Terms.

Contact

Questions about these Terms: jbroom@brobha.com.